CARE

PIECES ARE HANDMADE TO ORDER SO PLEASE ALLOW 4-6 WEEKS PRODUCTION TIME. THERE CAN BE DELAYS DEPENDING ON THE ASSAY OFFICE PROCESSING TIMELINE BUT PIECES ENTER PRODUCTION IMMEDIATELY AFTER PURCHASE AND WILL BE ON YOUR HANDS AT THE SOONEST OPPORTUNITY.

WE WORK IN RECYCLED STERLING SILVER, PIECES HALLMARKED.

WHEN placing an order with GOLD PLATING PLEASE BEAR IN MIND THAT THIS IS NOT EVERLASTING. DEPENDING ON WEARING HABITS AND TREATMENT THE GOLD MAY FADE. IF THIS IS THE CASE WE CAN FACILITATE YOUR PIECES BEING RE-PLATED OR ADVISE ON LOCAL EXPERTS. (precious metal costs tbd at time of plating).

please consider the weight of pieces, as specified on product descriptions, prior to purchase ++ PLEASE ENSURE SIZE PROVIDED IS NOT SNUG, THE NATURE OF STACKING PIECES ALLOWS FOR LESS WRIGGLE ROOM IF THE SIZE REQUESTED IS ON THE SMALLER SIDE. WE CAN WORK IN HALF SIZES SO IF IN DOUBT- GO BIGGER.

RETURNS ARE NOT ACCEPTED AS PIECES ARE MADE TO ORDER- PLEASE CONTACT US WITH ANY QUERIES AND WE WILL WORK TO RESOLVE THESE FOR YOU.